SUPPORT POLICIES

Shipping & Delivery Policy

Every order is packed with premium protective layering and handled by trusted logistics partners for safe delivery across India.

Business Name: Succulent Sphere

Business Address: Bhimtal, Nainital

Support Email: Succulentsphere@gmail.com

Last Updated: 16th Feb 2026

1. Shipping Coverage & Courier Partners

Succulent Sphere ships all over India through reputed delivery networks including Delhivery and Shiprocket. Orders are securely packed to protect plants and planters during transit.

2. Delivery Timeline

Delivery usually takes 4-7 business days, based on destination and courier serviceability in your area. You receive tracking updates after dispatch.

3. Dispatch, Tracking & Delivery Attempts

After dispatch, a tracking ID is shared by SMS/email/WhatsApp where available. Courier partners may attempt delivery multiple times. If delivery fails due to incorrect address/phone details, re-shipping costs may apply.

4. Service Limitations & Force Majeure

Delivery timelines may be affected by weather events, natural disasters, transport strikes, governmental restrictions, or other events beyond operational control. Succulent Sphere will make reasonable efforts to keep customers informed in such situations.